All important figures: the customer portal BIS

Recommended for all e-commerce retailers and terminal retailers with high credit card volumes. girocard payments are not displayed.

To the BIS (Business Information System)

BIS Business Information System

With the customer portal BIS (Business Information System), you have an overview of your cashless payment transactions at all times ‒ independent of time, place and platform. The BIS offers you not only online access to your data, but also the possibility to manage transactions interactively.

Everything at a glance

Whether turnover, fees, payments, account balances, settlements or chargebacks - you can view all these data anywhere and at any time. With interactive search and filter capabilities, you can quickly find the reports and transactions you need.

FAQ ‒ Frequently asked quesions

We recommend the BIS for all e-commerce merchants and terminal merchants with high credit card volumes. Girocard payments are not displayed in the BIS.

The security of your data is also a serious concern for us. This is why the BIS customer portal is only accessible to a clearly defined selection of users named by those responsible in your company. These users receive the BIS access rights and an individual password from us, which they replace with a self-chosen password. Data transmission during work on the customer portal is, of course, also SSL-encrypted.

As a contractual partner of Global Payments Germany, you can apply for access data to the BIS customer portal using a form. You will find the form in our download area.

The BIS reports

Which BIS reports you can view depends on which services you receive from Global Payments Germany. There are essentially two groups of reports:

Always up to date

Our technical and support team

  • Available from Monday to Friday, 9:00 a.m. ‒ 6:00 p.m.
  • 24/7 support for technical emergencies
  • Support in German and English
  • Trouble-free device exchange

+49 221 99577-777To the service form