Everything at a glance

Would you like to download information from Global Payments Germany? Forms to inform us about changes or to submit an application? An operating manual for your terminal? Acceptance logos for the presentation of payment options in your shop? You will find all important downloads at a glance here. 

Terms and Conditions, brochures and flyers

Setups & certificate chains (e-commerce)

*Please note that Visa will require new mandatory fields for 3-D Secure transactions from February 12, 2024. We recommend that you implement the changes early in order to be prepared accordingly. New mandatory fields: billingAddress (JSON: billingAddress) and billToCustomer (JSON: billToCustomer); If you have any problems with the changeover, please contact your Implementation Manager or our Customer Service (link).

Acceptance logos

By accepting cards and other cashless payment methods, you as a merchant can tap into new customer segments. You achieve higher shopping basket values and spontaneous purchases and thus exploit your sales potential. To maximize these benefits, your consumers need to know that you accept these payment methods.

Most consumers are familiar with the logos of many payment methods. The sight of familiar logos on your shop website makes it immediately and visually clear to them that they can pay with one of their usual payment methods.

However, as with all trademarks, the use of logos is only permitted under certain conditions and only in compliance with the rules of the rights holder.

* Not sure which Mastercard logos to use?

  • Use the Mastercard Decal Sticker for physical locations (retail & ATM).
  • Use the Mastercard symbol for digital payments (websites & apps) and on ATM screens as well as on your marketing materials (to show that you accept Mastercard), such as your website or promotional flyers.

More detailed information on the use of the Mastercard trademarks can be found here.

Notes on use

The most important two basic rules when using other people's logos are:

  • You may only use logos and brand names if a corresponding authorization exists, i.e. a corresponding acceptance contract exists.
  • You may not alter logos and brand names, as they are elementary components of the rights holder's image.

Our technical and support team

  • Available from Monday to Friday, 9:00 a.m. ‒ 6:00 p.m.
  • 24/7 support for technical emergencies
  • Support in German and English
  • Trouble-free device exchange

+49 221 99577-777To the service form